Our Fine Print

Financial Services Guide

Our Financial Services Guide (FSG) is an important document that helps you make an informed decision about the services we offer and whether they are suited appropriately to meet your needs. It lists out our services, how we are paid and should you need it, our complaints process.

Adviser Profile

The Adviser Profile forms part of our overall Financial Services Guide and is more specific to Cargill Financial and the staff within. It provides you more information on your particular financial adviser, including what areas they can assist with and the costs involved.

Privacy Policy

Cargill Financial complies with a strict Privacy Policy to ensure the security of your personal and private information.

We collect personal information, including sensitive information (e.g. health information), from you to provide you with services including financial advice.

We may also use your information to comply with legislative or regulatory requirements in any jurisdiction, to prevent fraud, crime or other activity that may cause harm in relation to the particular products or services provided, and to help us run our business.

Click here to see our our full Privacy Policy

Click here to see our full Privacy Collection Statement.

Complaints Policy

Cargill Financial and Paragem are committed to providing quality advice to all our clients. This commitment extends to providing accessible complaint resolution mechanisms for our clients as well. The first step is to contact our office as the providing practice and tell us about your concerns and we will aim to resolve your complaint quickly and fairly. If you have raised your concern with us and the matter has not been resolved to your satisfaction, then you should click on the following link to determine the next steps to take and the relevant contact details for your complaint.  https://www.paragem.com.au/complaints-process/

General Advice Warning

The information contained on this website has been provided as general advice only. The contents have been prepared without taking account of your personal objectives, financial situation or needs. You should, before you make any decision regarding any information, strategies or products mentioned on this website, consult your own financial advisor to consider whether that is appropriate having regard to your own objectives, financial situation and needs.

 

Any taxation position described in this website is a general statement and should only be used as a guide. It does not constitute tax advice and is based on current tax laws and our interpretation.Your individual situation may differ and you should seek independent professional tax advice.

This website may contain material provided directly by third parties and is given in good faith and has been derived from sources believed to be reliable but has not been independently verified.

Cargill Financial is a Corporate Authorised Representative of Paragem Pty Ltd CAR 1275542